When you make as many starters as we do, you become pretty efficient at it. In many cases rebuilding or overhauling isn’t as cost effective as simply producing a new one, so to reward loyal users, we’re offering an exchange program for certain models. If you send us your old starter, we’ll give you a discount on its replacement and responsibly recycle your returned starter. Certain upgrades are permitted — 24V usage of NL to NL/ec, LS to XLT and ST3 to ST4. Otherwise you must return the same model core for the starter ordered. Exchanged starters come with a new starter warranty.

Some restrictions apply. Returned cores must be from an otherwise airworthy aircraft, i.e., no wrecks. Starters that have been serviced by any third party and/or serviced with non-genuine Sky-Tec / Hartzell Engine Technologies parts are not eligible.

To see if your model is eligible for exchange, visit our product page, choose your product line and locate your specific starter within the chart. When you’re ready to buy, click Shop to go to our secure e-store.

During checkout, you’ll pay list price up front. Then, send us your old starter freight pre-paid within 90 days of your invoice date by using your Invoice Number as the Return Material Authorization (RMA) to:

Hartzell Engine Technologies LLC
RMA #:______________________
4570 Newcomb Ave.
Montgomery, AL 36108 USA
Once we receive your starter core and verify its eligibility, we’ll credit your account.
For further questions regarding your exchange, please contact customer support:
Monday through Friday from 8 a.m. to 5 p.m. CST